Trojan Health Lousy warranty

Tuesday 16-Oct-18 - TrojanHealth Ayanda Thembani Spoke with Ayanda @ Smollen who gave me *** and asked me to email proof of puchase which I did Monday 22-Oct-18 - TrojanHealth Ayanda Thembani Calls Mrs B Richards asking for the invoice to emailed, gave her and email address which returned undelivered Monday 22-Oct-18 - TrojanHealth Tshego Mochubi Gave a reference - Trojan Ref No: CAS-18286-G0L3Q1 and she sent me and email which I rep**** to with proof of purchase Friday 02-Nov -TrojanHealth Tshego Mochubi B Richards emailed ********** askign for feedback, none received Monday 05-Nov TrojanHealth Ayanda Thembani Enquired on status advised that technicians would arrange to assess/inspect warranty part requirememts Wednesday 07-Nov - TrojanHealth Neo Spoke with Neo who was going to follow up with Technical department on status and rvert to me when a tecnician would be able to visit, he did come back saying that they were unsure when and that he would avise by next business day Thurs 08-Nov - TrojanHealth Neo No feedback, called Neo who gave me contact details for " Laser Logistics"

Thurs 08-Nov - Laser Logistics Simon Spoke with Simon who gave me the details for Charles @ Alladin Electronics to arange assesment and repair

Thurs 08-Nov - Alladin Electronics Charles No answer on cell phone Friday 09-Nov - Laser Logistics Simon Asked for another number to contact Charles

Friday 09-Nov - Alladin Electronics Charles He would check with office and they would call to confirm day and time by Minday 12th November Monday 12-Nov - Alladin Electronics Beahana Could not confirm as my reference no CAS- 18286 was not recognised by them

Monday 12-Nov - Laser Logistics Simon Understood my frustration and promised to send required parts directly to me so that I could arrange with Alladins for installation, promised ETA Wednesday or Thursday for latest Tuesday 13-Nov - Beahana from Alladin Electronics Called to enquire I advised I would call on reciepts of parts to arrange installation Thursday 15-Nov - Laser Logistics Simon not available spoke with manager Liesl Dewaal who has no knowledge of parts to be shipped