1 reviews | Active since Aug 2012
Product - No service
<p>I have a treadmill from trojan giving me an error. So I googled the error and tells me its a sensor problem. So now I phoned the service centre nr just to hear they don't do repairs or stock any parts. I've been referred back to m5 sports group. They do have stock but I must drive all the way from Pretoria to Germiston for the part. Courier cost will be R300 for one small sensor. Its not even guaranteed that the problem is the sensor but could alsi be the pc board. So I must take the machine there because nobody services it anymore</p>
Thank you for taking the time to give us feedback. We are always appreciative of any constructive criticism. I believe our National Merchandise Manager ( Jan Mare) has been in contact with you personally. Please accept our sincere apologies and continuing commitment to upholding the best customer service
Thank you for taking the time to give us feedback. We are always appreciative of any constructive criticism. I believe our National Merchandise Manager ( Jan Mare) has been in contact with you personally. Please accept our sincere apologies and continuing commitment to upholding the best customer service
Thanks for the fast response. Hope we can sort the problem if possible.
Thanks again
Thanks for the fast response. Hope we can sort the problem if possible.
Thanks again