JW
John W

1 reviews | Active since Aug 2017

07 Aug 2017, 20:52

Poor service

<p>Logged a call for repairs to an Trojan exercise bike, quick response from the technician.......but now it's more than a month....no feedback & empty promises of repair date....when you able to get through to the call centre!!</p>

0
Replies (2)
M5 Sports Group
M5 Sports Group's reply08 Aug 2017, 08:21
Official

Thank you for taking the time to give us feedback. We are always appreciative of any constructive criticism. I believe our National Merchandise Manager ( Jan Mare) has been in contact with you personally. Please accept our sincere apologies and continuing commitment to upholding the best customer service.

JW
John W's update29 Oct 2017, 22:37
Reviewer Update
Thank you for the prompt response the matter has been attended to