Disgusting service M5 Sports

<p>I am bitterly disappointed, frustrated and down right irritated to be polite regarding the level of service and poor communication i have recieved from M5 Sprts Suppliers. I had a treadmill that needed some repairs , so once M5 being recommended by my neighbour, i contacted them on the 11th Jan. The call centre were very help , and informed me i would recieve a call within 48hrs... so it begins. i was contacted on the 16th , parts removed for repair on the 17th ........... since then , i have recieved ONLY 2 calls after some serious prompting. </p> <p>I called on the 31Jan asking what was happening, they are still waiting on the job card to come up to the office, 6th, 13th and 20th got strung along that the repalcement board was coming from Jhb, and they will contact me ??? the board was meant to be fitted 23rd February. On the 27th i left a message fopr the manager to please contact me.........no response. 3rd of March called again, left a message, finally got a call late Friday afternoon to say they will get the replacement board down the following week and will call me................... NO CALLS last week. This is seriously the worst service i have ever recieved, i cant tell them to leave it as i have a treadmill with no running board so held hostage until something happens. One gives a company a chance to redeem themselves , but this has now gone too far. Constant lies and non communication and led down the garden path , and NO service delivery. It reflects poorly on Trojan products too.</p> <p> </p>