Bounceking spares

Do not purchase a Bounceking incase you expect that you will be able to find spares. I've ordered a replacement net & caps from the M5 Sports Group. Paid on the 9th November. I'm being bounced around by Leone Marren and Charlene Latta in dispatch on where my parcel is. There is just no decent communication. It is now nearly a month later after payment, and just no delivery or even delivery number.