RS
Rowan S

1 reviews | Active since Nov 2013

19 Sept 2016, 20:46

Poor service

<p>I ordered and purchased a bullbar from Lynx. From the start the communication was bad but I paid and delivered the vehicle to get the bullbar installed. They initially gave me a day they were closed to deliver the vehicle so I spent 2 hours in the car driving there and back, having discovered that the place was closed when I got there. </p> <p> </p> <p>To to make up for this, they offered to drop the vehicle back at my house when the installation was complete. I thought this was a nice gesture and agreed. I requested that they return the original bullbar they removed to install the new one, so I could sell this and recoup some of the cost. They agreed. They did not return the original bullbar, and despite numerous assurances that they would, have still not done so.</p> <p> </p> <p>While the product is decent, the communication and customer service is terrible and I'd avoid this business at all costs.</p>

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Replies (1)
RS
Rowan S's update21 Sept 2016, 21:51
Reviewer Update

I'm please do report that the owner of Lynx, Charles, phoned me on Monday and they delivered the old bumper today.