this must be closed

i wsh was able to tell ALL south africans to not register here,My wife studied so hard here when it was time for exam there is nobody to assist as to how to access,?if is a link?if is a web ?she logged into their portal and hopping she will find a link nothing,She didnt write ,i was trying to assist her to connect as im an IT guy but there was no information,HOW many other people didnt write ,Their phones will just ring and never get answered ,