*******, useless liers, ******* and ***********

I am writing this as my daughter have registered with Lyceum March 2022. The whole year she had trouble with assistance, proper information regarding assignment dates, exam dates and even when assessments will be done. In September she was told that her assignments was susspose to be submitted in August which she was not told as her portal had no information on. None of her emails was ever answered and no one ever gets back to her. Eventually she spoke to a lady who told her that she can submit her assignments which was already done by end June before the end of January 2023 and the write her October exam in May 2023. Through out 2022 she had numerous issues with her portal not being updated with important dates and information and the last few months of 2022 and 2023 she wasn't even able to log into her so called portal. So today 25 January 2023 she was advised that she was failed for 2022 and have to re-register and start all over again. ***? Paid almost fourthy thousand rand for them to just take and tell you well sorry, just start paying again to get no where. I am going to the Ombudsman, solidarity, and whomever it takes. I will not allow this and I am not stopping until they take responsibility for their *********** behaviour and non existing customer care 😤