FG
Fesiwe G

1 reviews | Active since Mar 2019

26 Jul 2023, 11:29

Prince Ngobeni is Rude!

Prince Ngobeni a very rude consultant who has zero patience and zero knowledge on the procedures of the institute, very *********** and should be removed from customer service because he has no idea what that is about. if you don't know answers or how to address an issue you never hang up but transfer the calls to your seniors who know better.

0
Replies (2)
FG
Fesiwe G's update26 Jul 2023, 14:01
Reviewer Update
Thank you so much to Mam Eunice and Nompumelelo Lemphane for the quick response to my query and effectively resolving the matter. I appreciate your respect. God Bless.
Lyceum College
Lyceum College's reply26 Jul 2023, 14:16
Official
Dear Ms F Gamede,

On behalf of Lyceum College and our staff member Mr Prince Ngobeni, we would like to extend our apologies for the bad service you've received. We promise to deliver good, quality customer service to all our students at all times.

Thank you for your review.