Poor and bad service

This college has bad service iv written exam in may 2021 even now I did not get my results when you call them they hang up the phone when you write them an email they reply after a week and my company paid full amount for the course that I'm doing and want results or I have to refund the company all the money they paid for menow at lyceum they send me from piller to post poor and bad service student number 160884