Abuse by owner of LUXURY UPMARKET GUESTHOUSE 20 4TH

LUXURY UPMARKET GUESTHOUSE The owner is a CRUEL ***** ,as we speak im hospitalized due to emergency surgery fighting for my life I called the owner wedsday morning that im canceling my booking because I am at hospital she said she will list the room on BOOKING.COM and indeed it was listed shortly after it was sold out for 17 to 19 December, I sent the banking details she said the room is still available,the way she used she think she will run away from this,first I did my booking through BOOKING.COM and she called me to cancel.the on BOOKING.COM and send me a direct banking details [10/15, 07:35] Rustenburg Accommodation: Please find my banking details below CAPITEC BANK Account name: A OELOFSE Account number: *** [10/15, 07:35] Rustenburg Accommodation: It’s R850 per night Can't I booked on site? She responded that to Directly here is better Will do the payment shortly,and send POP when done Perfect then I sent her POP now she refuse to refund me otherwise for she R4000 for same room that she gave to someone else PLEASE ANYONE HELP ME TO REPORT THIS ON TOURISM SA,THIS LISTING SHOULD BE REMOVED ON BOOKING.COM, SHE IS A HEARTLESS HUMAN BEING I DONT EVEN THINK SHE IS HUMAN PLS HELP MY CONTACT NUMBER ***