Horrible service..DO NOT BUY FROM THESE ********

Hello.. on the 25th of October I transferred R1050 to Luxury Hair Couture for a bob and a pixie cut special.. I was told the delivery will take 2days.. to this very day I haven't received my hair, they ignore my texts and every time I call I'm told we will send your hair today, tomorrow. they can keep their hair I want my money.. please assist me