do not suppport any hair provider

i had bought virgin hair wigs from this company. it takes 2 days for delivery; it had happened that they delivered the hair to their own address in Durban and I gave then a Johannesburg address, this took 2 weeks instead if 2 days; I confronted them that they delivered to the wrong address and I was ignored , I ended up asking for my refund due to a very poor customer relations and not being assisted almost 4 months later I'm denied my refund to the motivation that they delivered my product and even on the tracker they addressed it to Durban when I gave them a Johannesburg address. the manager never speaks to you and the workers ignore you and tell you bluntly that they wont give you , your money back. I worn the public to be very carefull of this hair provider.