You Will Loose Your Money

Item: Luno
Rating: 1
Author: Francois M

You will loose your money! They limit your send function after you deposited fund in their account. When you want to send your USDT for example to Binance to buy an asset that is exploding and you want to invest in, they just say your send limit is reached. Your funds are now kept by them and you have no or little say in how you can use it. Customer service is non existent, you just speak to bots.

Helpful (0)

Replies (3)

Francois M's updateReviewer Update

23 Jul 2024, 14:20

Please fix my sending issues and I will remove the review. I had to log a complaint again today over the same issue

Francois M's update23 Jul 2024, 14:20

Reviewer Update

Please fix my sending issues and I will remove the review. I had to log a complaint again today over the same issue

Luno's replyOfficial

23 Jul 2024, 16:08

Hi Francois,

Our specialised team has reached out to you regarding your query and they're awaiting your reply.

Can you please reply to them with the necessary documents to resolve your query?

We truly appreciate your patience and understanding.

^RB

Luno's reply23 Jul 2024, 16:08

Official

Francois M's updateReviewer Update

23 Jul 2024, 17:57

I've just sent you the pdf of my bank statement you wanted to see. Does not make sense to me that you can keep my funds captive because you want to look around in my bank...

Francois M's update23 Jul 2024, 17:57

Reviewer Update

I've just sent you the pdf of my bank statement you wanted to see. Does not make sense to me that you can keep my funds captive because you want to look around in my bank...