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Chantal O
1 reviews | Active since Dec 2022
22 Dec 2022, 12:37
Yes
Goodday.... I was ****med by investing in a company called kryptomine-option but the funds that I have deposit was a Luno account and it was almost a R10,000 I have deposit... So I've reported it at the police station and at my fnb ***** department... So they investigated into this case... Luno department send an email on Monday the 19th December 2022 the fnb ***** department that they need documents like copy of ID and valid banking details to refund me... I've received the refund this morning... I can't believe that Luno department only refunded me back a R2,800...while Ive been ****med or lost almost R10,000 so I've emailed again the fnb ***** department Mr Lunga Bottaman to follow up on this
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Chantal O's updateReviewer Update
22 Dec 2022, 14:48Can you please read the review again.. This is about the refund that I've Received this morning.... I've deposited almost in a Luno standard bank account almost R10,000... But Luno only refunded me back a R2,800....Do you think this is fair?
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Chantal O's update22 Dec 2022, 14:48
Reviewer Update
Can you please read the review again.. This is about the refund that I've Received this morning.... I've deposited almost in a Luno standard bank account almost R10,000... But Luno only refunded me back a R2,800....Do you think this is fair?
Luno's replyOfficial
22 Dec 2022, 17:47Hi Chantal,
We would love to assist you but for the safety and security of your account, we are unable to discuss any account-related issues on this platform.
We have escalated your query to a specialised team and they will be in contact with you as soon as possible.
Thank you for your patience and understanding.
^RB
We would love to assist you but for the safety and security of your account, we are unable to discuss any account-related issues on this platform.
We have escalated your query to a specialised team and they will be in contact with you as soon as possible.
Thank you for your patience and understanding.
^RB
Luno's reply22 Dec 2022, 17:47
Official
Hi Chantal,
We would love to assist you but for the safety and security of your account, we are unable to discuss any account-related issues on this platform.
We have escalated your query to a specialised team and they will be in contact with you as soon as possible.
Thank you for your patience and understanding.
^RB
We would love to assist you but for the safety and security of your account, we are unable to discuss any account-related issues on this platform.
We have escalated your query to a specialised team and they will be in contact with you as soon as possible.
Thank you for your patience and understanding.
^RB