OA
Omar A
1 reviews | Active since May 2021
24 May 2021, 13:28
XRP transfer issue....
HI Luno
I need help with an XRP transfer that went to my luno account, I used the correct address but typed one digit incorrect in the DT (tag).I have tried logging the issue. I have been a client for 4 years with no issues, I have all the info eg. tx ID etc, the XRP is in one of your accounts, there seem sto be limited contact via support.
Please help
Omar
Helpful (0)
Replies (2)0
Replies (2)
Luno's replyOfficial
24 May 2021, 13:55Hi Omar,
We have received your support ticket relating to your XRP transaction. I can confirm that it is currently being investigated by the relevant team. Please allow 2-3 business days for the team to get back to you.
^CT
We have received your support ticket relating to your XRP transaction. I can confirm that it is currently being investigated by the relevant team. Please allow 2-3 business days for the team to get back to you.
^CT
Best regards,
Luno's reply24 May 2021, 13:55
Official
Hi Omar,
We have received your support ticket relating to your XRP transaction. I can confirm that it is currently being investigated by the relevant team. Please allow 2-3 business days for the team to get back to you.
^CT
We have received your support ticket relating to your XRP transaction. I can confirm that it is currently being investigated by the relevant team. Please allow 2-3 business days for the team to get back to you.
^CT
Best regards,
OA
Omar A's updateReviewer Update
24 May 2021, 14:06Thank you for the quick response ... will wait for the feedback, also, is it ok with no ticket ref?
OA
Omar A's update24 May 2021, 14:06
Reviewer Update
Thank you for the quick response ... will wait for the feedback, also, is it ok with no ticket ref?