Worst service ever!!!!!
I reported same time when someone was trying to change my cellphone number in Luno, but nothing was done about it. Since then I can't access my Luno with all my assets inside. Now I am told to put 2FA which I never activated. I have been reporting since last year no reply nothing.
Luno is the worst ever!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Luno's replyOfficial
18 Jun 2022, 15:03Hi Nozipho,
We're sincerely sorry to hear about your experience.
We can confirm that your concern is with the relevant team and they will further inform you regarding this matter.
We appreciate your patience and understanding while we work to resolve this.
^CP
We're sincerely sorry to hear about your experience.
We can confirm that your concern is with the relevant team and they will further inform you regarding this matter.
We appreciate your patience and understanding while we work to resolve this.
^CP
Luno's reply18 Jun 2022, 15:03
Official
Hi Nozipho,
We're sincerely sorry to hear about your experience.
We can confirm that your concern is with the relevant team and they will further inform you regarding this matter.
We appreciate your patience and understanding while we work to resolve this.
^CP
We're sincerely sorry to hear about your experience.
We can confirm that your concern is with the relevant team and they will further inform you regarding this matter.
We appreciate your patience and understanding while we work to resolve this.
^CP
's updateReviewer Update
12 Jul 2022, 16:11Up to today nothing has been done, no one had contacted me. Luno you are just useless
's update12 Jul 2022, 16:11
Reviewer Update
Up to today nothing has been done, no one had contacted me. Luno you are just useless
's updateReviewer Update
02 Nov 2022, 17:02It's now November 2022 nothing was ever done!!! Luno why are doing this?
's update02 Nov 2022, 17:02
Reviewer Update
It's now November 2022 nothing was ever done!!! Luno why are doing this?