TN
Tina N
1 reviews | Active since Dec 2021
02 Dec 2021, 12:11
Withdrawal difficulties
If I'm not a qualified trader and I have a luno wallet account why is it so difficult for me to make a withdrawal.
Helpful (0)
Replies (1)0
Replies (1)
Luno's replyOfficial
02 Dec 2021, 13:26Hi Tina,
Thank you for your feedback.
We see your deposit was successfully allocated to your account, after which you purchased cryptocurrency and sent it out of your Luno wallet.
Please note, to be able to withdraw funds, you require a positive ZAR wallet balance.
For more information on withdrawals in South Africa, please visit our Help Centre here:
https://www.luno.com/help/articles/***
Thank you.
Thank you for your feedback.
We see your deposit was successfully allocated to your account, after which you purchased cryptocurrency and sent it out of your Luno wallet.
Please note, to be able to withdraw funds, you require a positive ZAR wallet balance.
For more information on withdrawals in South Africa, please visit our Help Centre here:
https://www.luno.com/help/articles/***
Thank you.
Luno's reply02 Dec 2021, 13:26
Official
Hi Tina,
Thank you for your feedback.
We see your deposit was successfully allocated to your account, after which you purchased cryptocurrency and sent it out of your Luno wallet.
Please note, to be able to withdraw funds, you require a positive ZAR wallet balance.
For more information on withdrawals in South Africa, please visit our Help Centre here:
https://www.luno.com/help/articles/***
Thank you.
Thank you for your feedback.
We see your deposit was successfully allocated to your account, after which you purchased cryptocurrency and sent it out of your Luno wallet.
Please note, to be able to withdraw funds, you require a positive ZAR wallet balance.
For more information on withdrawals in South Africa, please visit our Help Centre here:
https://www.luno.com/help/articles/***
Thank you.