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Mojalefa M

1 reviews | Active since Apr 2022

27 Apr 2022, 17:57

Why is that luno tel...

Why is that luno tells you about an account upgrade on the last minute that you have to receive funds into your account from a source but all along these years I've had it they never mentioned such a thing?...I'm not happy at all about the situation as my funds are held on pending and I have to pay an extra amount of money for me to receive my funds Unhappy client Mojalefa Jeano Meya

0
Replies (1)
Luno
Luno's reply02 May 2022, 06:39
Official
Hi Mojalefa,

Thanks for bringing this to our attention.

We would like to gain cer*****y on what the actual issue is and we'd be happy to see what happened with your account. 

Please contact us at https://www.luno.com/help/en/tickets/new?category_id=30

Our support team will be waiting on your query and happy to resolve this for you.

^ UG