BT
Buyiswa T

1 reviews | Active since Jan 2021

19 Jan 2021, 04:34

Why can't I withdraw??

I can't withdraw my bitcoin due to a message stating "amount lower than the minimum" popping up. And I need to withdraw. It doesn't state anywhere that there should be a minimum withdrawal amount.

0
Replies (2)
Luno
Luno's reply19 Jan 2021, 08:15
Official
Hi Buyiswa,

When withdrawing funds from your local currency wallet to your bank account, certain minimum amounts, as well as maximum withdrawal limits, apply. 

When you’re withdrawing funds from your local currency wallet, here’s the minimum withdrawal amount for your country:
https://www.luno.com/help/articles/***

^SR

Best regards,

BT
Buyiswa T's update19 Jan 2021, 09:46
Reviewer Update
The issue is not the withdrawal itself but I can't sell my bitcoin to my local currency wallet. It says that there's a minimum and when I read the help articles, there's no such.