We have been ****med...

Hi Obakeng,

We’re sorry to hear this happened to you. 
Always remember that Luno is not affiliated with any third-party organisations, traders, trading and/or investment schemes and will never encourage you to send funds to any scheme.
If you’ve sent funds from your Luno account to a third-party organisation, trading, or investment scheme, and you are concerned that you may be the victim of a ****, we strongly encourage you to report the relevant transactions made from your account. Please provide as much information as possible to give us a better understanding of what happened so that we can help you investigate further. 
Please share all the details of your experience with our support team directly by following our Help Centre link here: https://www.luno.com/help/report/new/40 
Unfortunately, once cryptocurrency has been sent out of your account the transaction cannot be reversed. We don't want anything like this to happen to you again in future, so if you'd like more information about what ****s in the cryptocurrency space usually look like, please visit our Help Centre articles here:

Am I sending money to a ****?
https://www.luno.com/help/articles/*** 

What are trading ****s?
https://www.luno.com/help/articles/***

Staying safe from Telegram (and other social media) ****s
https://www.luno.com/help/articles/***

Let us know if you need help with anything else.