JV
Jerry V
1 reviews | Active since Nov 2020
07 Jan 2026, 10:27
**** vulnerability
I had an enjoyable experience for a year. I downloaded whaty I thought was a legit Luno promo for desktop app only to be phished and have my account wiped out. My gripe is that the **** promos for Luno are all over the place with seemingly no action taken by luno to combat the issue.
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Replies (2)
Luno's replyOfficial
07 Jan 2026, 19:16Hi Jerry, we're very sorry to note your review and would like to know more about it. Could you please contact us at https://guide.luno.com/hc/requests/new, our support team will look into this for you. ^RB
Best regards,
Luno's reply07 Jan 2026, 19:16
Official
Hi Jerry, we're very sorry to note your review and would like to know more about it. Could you please contact us at https://guide.luno.com/hc/requests/new, our support team will look into this for you. ^RB
Best regards,
JV
Jerry V's updateReviewer Update
08 Jan 2026, 07:59I have already logged the issue and recieved a call and numerous replies. To know more about it you could simply check your own records. Social media is still awash with supposed Luno promtions, is Luno doing anything about it?
JV
Jerry V's update08 Jan 2026, 07:59
Reviewer Update
I have already logged the issue and recieved a call and numerous replies. To know more about it you could simply check your own records. Social media is still awash with supposed Luno promtions, is Luno doing anything about it?