Urgent assistance needed and no response from Luno.

I deposited two amounts via the Woodlands ATM around 9 pm on 5 September. I didn't know Luno does not accept cash deposits.

The deposits have the reference number linked to my Luno account. I attached the two deposit slips to tickets sent last night and today. Still nothing.

Surely this amounts should be traceable with information I provided, especially because no one else probably made the mistake I did.