WJ
Willem J

1 reviews | Active since Dec 2024

20 Dec 2024, 15:23

Unresolved Issue with Luno's Service

I've been experiencing constant issues with Luno when trying to send crypto to my Phantom wallet. Every time I attempt to make a transfer, Luno blocks it. Despite sending over 10 emails and messages, and providing photos of myself, I've received no assistance. The service is incredibly unhelpful, and I need urgent resolution.

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Replies (1)
Luno
Luno's reply20 Dec 2024, 19:56
Official
Hi Willem,

We're very sorry to note your review.

Having taken a look into this I can see that you have recently been responded to via email.

We kindly ask that you please respond to the email sent so that a specialized team of ours can assist you in resolving your query.

Take care and stay safe, ^LF