GS
Gary S
1 reviews | Active since Sept 2020
24 Dec 2020, 12:29
Unrealistic fee charges
Tried to send bitcoin from Luno address to another exchange. The fees are soo high that I cannot send the correct amount to the exchange. Luno are charging 33% fee. How pathetic. I'm only trying to send R200 worth of bitcoin and Luno are *****ING R66. You should be ashamed of this high fee structure of yours. I thought it was just our Politicians that were *******.
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Replies (1)
Luno's replyOfficial
28 Dec 2020, 09:40Hi Gary,
Thank you for contacting us. We apologise for the delay in getting back to you.
Luno strives to be an affordable place to buy, sell, trade, store and use cryptocurrency. We have a transparent fee structure, without hiding any costs from our customers.
For a more comprehensive breakdown of all our fees, please read our Help Centre article:https://www.luno.com/help/articles/***
Thank you for contacting us. We apologise for the delay in getting back to you.
Luno strives to be an affordable place to buy, sell, trade, store and use cryptocurrency. We have a transparent fee structure, without hiding any costs from our customers.
For a more comprehensive breakdown of all our fees, please read our Help Centre article:https://www.luno.com/help/articles/***
Luno's reply28 Dec 2020, 09:40
Official
Hi Gary,
Thank you for contacting us. We apologise for the delay in getting back to you.
Luno strives to be an affordable place to buy, sell, trade, store and use cryptocurrency. We have a transparent fee structure, without hiding any costs from our customers.
For a more comprehensive breakdown of all our fees, please read our Help Centre article:https://www.luno.com/help/articles/***
Thank you for contacting us. We apologise for the delay in getting back to you.
Luno strives to be an affordable place to buy, sell, trade, store and use cryptocurrency. We have a transparent fee structure, without hiding any costs from our customers.
For a more comprehensive breakdown of all our fees, please read our Help Centre article:https://www.luno.com/help/articles/***