Unable to withdraw money

Item: Luno
Rating: 1
Author: Derek S

I am unable to withdraw my money. Luno is unable to verify that the bank account details are correct. Its very easy to deposit money cannot seem to get it out.

I also cannot find any place on the website to log a call or to phone anyone.

Helpful (0)

Replies (1)

Luno's replyOfficial

24 Oct 2021, 13:56

Hi Derek,

We're sorry to hear you are having some trouble adding your bank details.

We've sent you an email with the next steps.

Please get back to us with the requested documentation so that we can help add your banking details.

We apologise for any inconvenience caused and we hope to earn 5 stars from you.

Luno's reply24 Oct 2021, 13:56

Official