DS
Derek S
1 reviews | Active since Jan 2014
25 Oct 2021, 08:06
Unable to withdraw money
I am unable to withdraw my money. They cannot verify my bank account details.
No contact details or email address for support on the website
Helpful (0)
Replies (2)0
Replies (2)DS
Derek S's updateReviewer Update
26 Oct 2021, 18:22Still have not had any feedback since given the required documentation.
How is waiting 5 business days an acceptable time frame to respond to an urgent request?
How is waiting 5 business days an acceptable time frame to respond to an urgent request?
DS
Derek S's update26 Oct 2021, 18:22
Reviewer Update
Still have not had any feedback since given the required documentation.
How is waiting 5 business days an acceptable time frame to respond to an urgent request?
How is waiting 5 business days an acceptable time frame to respond to an urgent request?
Luno's replyOfficial
26 Oct 2021, 21:33Hi Derek,
We've had a look and your request is with the relevant team, who will contact you soon.
We appreciate your patience.
Luno's reply26 Oct 2021, 21:33
Official
Hi Derek,
We've had a look and your request is with the relevant team, who will contact you soon.
We appreciate your patience.