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nandi G
1 reviews | Active since Aug 2014
09 Apr 2021, 20:22
Unable to verify ownership of bank account
Have a wallet with Luno all along I could withdraw and fund my account but recently been getting an error message when trying to withdraw funds from my wallet to my bank account. My account is not verified. I have tried countless times to contact or have this resolved but cannot get through to their support which is kind of disappointing.
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Luno's replyOfficial
12 Apr 2021, 12:56Hi Nandi,
We're sorry to hear that you are having this problem.
Due to security reasons, we will require that you please contact our support team here: https://www.luno.com/help/tickets/new
We're sorry to hear that you are having this problem.
Due to security reasons, we will require that you please contact our support team here: https://www.luno.com/help/tickets/new
Thank you for your understanding.
^PD
Luno's reply12 Apr 2021, 12:56
Official
Hi Nandi,
We're sorry to hear that you are having this problem.
Due to security reasons, we will require that you please contact our support team here: https://www.luno.com/help/tickets/new
We're sorry to hear that you are having this problem.
Due to security reasons, we will require that you please contact our support team here: https://www.luno.com/help/tickets/new
Thank you for your understanding.
^PD