1 reviews | Active since Apr 2024
This luno is a *****. They are trying to ***** my R104,000. I had a transaction with someone, paid her in crypto and she send me eft into my luno account and luno put my account on hold with R104,000 ZAR inside asking me to send them proof. After sending them all the proof, they said the senders bank said the payment was ***** meaning while the senders account is still working till date and she even send another R200 to my luno account to confirm with me that her account is not ***** and her bank never called her to report any ***** case regarding the payment. Everytime when I write luno, they will tell me that they are waiting for a reply from the senders bank or they are waiting for the ***** department to investigate. Early this month, they transferred my money to one F-recovery and on the 13th of this month when I asked about the money and what is f-recovery they never answered me instead decided to send me a message that I should remove the last R200 they left in my account because they will be terminating my account on the 24th of this month. Till date the R104,000 has not been refunded to the sender's bank and they have closed my account with them..
Best regards,
Best regards,
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