LT
Lorenzo T
1 reviews | Active since Jun 2022
24 Jun 2022, 08:12
*****s
I've been waiting for my withdrawal for the past 22 days now they have shown me that they are very unprofessional it literally has been a nightmare trying to get my funds out of them I've been begging and begging for 3 weeks straight, with no help what's so ever I really think they are one big ****
Helpful (0)
Replies (3)0
Replies (3)Luno's replyOfficial
24 Jun 2022, 08:21Hi Lorenzo,
We're sincerely sorry to hear about your experience.
As we've confirmed, our Finance team is working with our Payment Partners to get this matter resolved for you as quickly as possible.
We truly appreciate your patience and understanding in this regard.
We'll be in touch with you accordingly.
^CP
We're sincerely sorry to hear about your experience.
As we've confirmed, our Finance team is working with our Payment Partners to get this matter resolved for you as quickly as possible.
We truly appreciate your patience and understanding in this regard.
We'll be in touch with you accordingly.
^CP
Luno's reply24 Jun 2022, 08:21
Official
Hi Lorenzo,
We're sincerely sorry to hear about your experience.
As we've confirmed, our Finance team is working with our Payment Partners to get this matter resolved for you as quickly as possible.
We truly appreciate your patience and understanding in this regard.
We'll be in touch with you accordingly.
^CP
We're sincerely sorry to hear about your experience.
As we've confirmed, our Finance team is working with our Payment Partners to get this matter resolved for you as quickly as possible.
We truly appreciate your patience and understanding in this regard.
We'll be in touch with you accordingly.
^CP
LT
Lorenzo T's updateReviewer Update
24 Jun 2022, 08:30For f@#k sakes that's the same response you guys have been sending me for the past 3 weeks I thought coming on hellopeter maybe I'd get a better and more prompt service but it's the same bull****, I don't understand why I have to beg for my own money you guys made me send personal bank statements contacted my bank 3 time to check maybe they with holding my funds but the reassured me that nothing was sent ..why must I be Soo inconvenience because of you incompetence,
LT
Lorenzo T's update24 Jun 2022, 08:30
Reviewer Update
For f@#k sakes that's the same response you guys have been sending me for the past 3 weeks I thought coming on hellopeter maybe I'd get a better and more prompt service but it's the same bull****, I don't understand why I have to beg for my own money you guys made me send personal bank statements contacted my bank 3 time to check maybe they with holding my funds but the reassured me that nothing was sent ..why must I be Soo inconvenience because of you incompetence,
Luno's replyOfficial
24 Jun 2022, 20:55Hi Lorenzo,
We understand your frustration, but due to the safety and security of your account, we are unable to provide account-related information on this platform.
Rest assured that the relevant team will be in touch with you as soon as possible.
^SB
We understand your frustration, but due to the safety and security of your account, we are unable to provide account-related information on this platform.
Rest assured that the relevant team will be in touch with you as soon as possible.
^SB
Luno's reply24 Jun 2022, 20:55
Official
Hi Lorenzo,
We understand your frustration, but due to the safety and security of your account, we are unable to provide account-related information on this platform.
Rest assured that the relevant team will be in touch with you as soon as possible.
^SB
We understand your frustration, but due to the safety and security of your account, we are unable to provide account-related information on this platform.
Rest assured that the relevant team will be in touch with you as soon as possible.
^SB
