V
Valithuba
1 reviews | Active since Dec 2021
22 Dec 2021, 11:12
The issue with acces...
The issue with access to Customer support that one can get on time.
Helpful (0)
Replies (3)0
Replies (3)
Luno's replyOfficial
22 Dec 2021, 15:18Hi Valithuba,
Your time is important to us, so we want you to find the answers you’re looking for quickly and easily.
Just in case you missed them on our help center home screen, here’s a round-up of all our help topics:
https://www.luno.com/help/
This section of our help centre is geared more towards solving specific things that you might be having trouble with.
It includes useful tips on how you can self-help, and for specific questions, you're able to get in touch with our support team.
Can’t find what you’re looking for?
If we haven’t answered your question, you can find more help here:
https://www.luno.com/help/tickets/new?category_id=0
To see if live chat is available for your region:
1. Sign in to your Luno account and then visit our Help Centre here: https://www.luno.com/help/tickets/new?category_id=0
2. Select any of the options, and at the bottom of any article, select contact
3. If chat is available to you, you’ll see a Chat with us option
Thank you.
Your time is important to us, so we want you to find the answers you’re looking for quickly and easily.
Just in case you missed them on our help center home screen, here’s a round-up of all our help topics:
https://www.luno.com/help/
This section of our help centre is geared more towards solving specific things that you might be having trouble with.
It includes useful tips on how you can self-help, and for specific questions, you're able to get in touch with our support team.
Can’t find what you’re looking for?
If we haven’t answered your question, you can find more help here:
https://www.luno.com/help/tickets/new?category_id=0
To see if live chat is available for your region:
1. Sign in to your Luno account and then visit our Help Centre here: https://www.luno.com/help/tickets/new?category_id=0
2. Select any of the options, and at the bottom of any article, select contact
3. If chat is available to you, you’ll see a Chat with us option
Thank you.
Best regards,
Luno's reply22 Dec 2021, 15:18
Official
Hi Valithuba,
Your time is important to us, so we want you to find the answers you’re looking for quickly and easily.
Just in case you missed them on our help center home screen, here’s a round-up of all our help topics:
https://www.luno.com/help/
This section of our help centre is geared more towards solving specific things that you might be having trouble with.
It includes useful tips on how you can self-help, and for specific questions, you're able to get in touch with our support team.
Can’t find what you’re looking for?
If we haven’t answered your question, you can find more help here:
https://www.luno.com/help/tickets/new?category_id=0
To see if live chat is available for your region:
1. Sign in to your Luno account and then visit our Help Centre here: https://www.luno.com/help/tickets/new?category_id=0
2. Select any of the options, and at the bottom of any article, select contact
3. If chat is available to you, you’ll see a Chat with us option
Thank you.
Your time is important to us, so we want you to find the answers you’re looking for quickly and easily.
Just in case you missed them on our help center home screen, here’s a round-up of all our help topics:
https://www.luno.com/help/
This section of our help centre is geared more towards solving specific things that you might be having trouble with.
It includes useful tips on how you can self-help, and for specific questions, you're able to get in touch with our support team.
Can’t find what you’re looking for?
If we haven’t answered your question, you can find more help here:
https://www.luno.com/help/tickets/new?category_id=0
To see if live chat is available for your region:
1. Sign in to your Luno account and then visit our Help Centre here: https://www.luno.com/help/tickets/new?category_id=0
2. Select any of the options, and at the bottom of any article, select contact
3. If chat is available to you, you’ll see a Chat with us option
Thank you.
Best regards,
V
Valithuba's updateReviewer Update
23 Dec 2021, 09:00Can LUNO please urgently update my mobile number, I'm stuck between transfers my life depends on that. Urgently please?
V
Valithuba's update23 Dec 2021, 09:00
Reviewer Update
Can LUNO please urgently update my mobile number, I'm stuck between transfers my life depends on that. Urgently please?
Luno's replyOfficial
23 Dec 2021, 14:32Hi Valithuba,
For instructions on changing your mobile number, please visit our Help Centre article here:https://www.luno.com/help/articles/***
It takes 48 hours for the mobile number change through account recovery to take effect.
If you require assistance to update your mobile number, please contact our Support Team directly by logging a ticket here:https://www.luno.com/help/tickets/new?category_id=33
Remember to let the team know what your previous number was, and then what your new number is.
Thank you.
For instructions on changing your mobile number, please visit our Help Centre article here:https://www.luno.com/help/articles/***
It takes 48 hours for the mobile number change through account recovery to take effect.
If you require assistance to update your mobile number, please contact our Support Team directly by logging a ticket here:https://www.luno.com/help/tickets/new?category_id=33
Remember to let the team know what your previous number was, and then what your new number is.
Thank you.
Best regards,
Luno's reply23 Dec 2021, 14:32
Official
Hi Valithuba,
For instructions on changing your mobile number, please visit our Help Centre article here:https://www.luno.com/help/articles/***
It takes 48 hours for the mobile number change through account recovery to take effect.
If you require assistance to update your mobile number, please contact our Support Team directly by logging a ticket here:https://www.luno.com/help/tickets/new?category_id=33
Remember to let the team know what your previous number was, and then what your new number is.
Thank you.
For instructions on changing your mobile number, please visit our Help Centre article here:https://www.luno.com/help/articles/***
It takes 48 hours for the mobile number change through account recovery to take effect.
If you require assistance to update your mobile number, please contact our Support Team directly by logging a ticket here:https://www.luno.com/help/tickets/new?category_id=33
Remember to let the team know what your previous number was, and then what your new number is.
Thank you.
Best regards,