The battle with Luno

I am extremely concerned about Luno’s credibility! They locked my account without notifying me… and I am subsequently having to fight a battle with Bots and emails to get my own hard earned money back! It is an impossible situation… you cannot actually speak to anyone. I am unable to withdraw my funds, as according to the email responses I receive, an ‘expert team’ is investigating my account! There is a word for withholding other people’s money… it is called theft and *****! It has so-far taken me over 2 weeks of emails and support requests to unblock my account in order for me to withdraw MY OWN hard earned money, with no success! It is time to make the FSCA aware of Luno’s conduct, as they issued their licence to operate as a financial services provider in SA!

The SA manager, Christo De Wit, also has to be made aware of this conduct! Hello Peter is full of identical stories.

People should be made aware of the dangers and pitfalls of investing their funds with this company!

Urgent intervention needed.