QB
Quintus B

1 reviews | Active since May 2026

29 Sept 2026, 06:30

Terrible Experience

My *** has been frozen since December 2025. I can't transfer my coins. I've given them all the documents that they've requested. They don't get back to me at all.

0
Replies (1)
Luno
Luno's reply01 Oct 2026, 16:52
Official

Hi Quintus, sorry to hear about the trouble you are experiencing with our platform. I can confirm that the account has now been unlocked. If you require additional assistance, please email us at https://guide.luno.com/hc/requests/new, and our support team will be more than happy to assist. ^KB