rR
riad R
1 reviews | Active since Feb 2021
17 Apr 2021, 11:10
Stay away from luno
Terrible service.
More then 8 days and still have not received a withdrawal.
It's been hours now and I my transfer has still not gone through.
I would not recommend luno to anyone
Helpful (0)
Replies (1)0
Replies (1)
Luno's replyOfficial
19 Apr 2021, 06:59Hi Riad
We're sincerely sorry to hear about your experience. Please know we love our customers and want to see you enjoy full use of our platform.
Going forward we'll need to take a closer look at exactly what's happened here ???? Have you been in contact with our Support team? If so please share your ticket number here. Otherwise, you can contact them directly below as follows:
https://www.luno.com/help/tickets/new
^AB
We're sincerely sorry to hear about your experience. Please know we love our customers and want to see you enjoy full use of our platform.
Going forward we'll need to take a closer look at exactly what's happened here ???? Have you been in contact with our Support team? If so please share your ticket number here. Otherwise, you can contact them directly below as follows:
https://www.luno.com/help/tickets/new
^AB
Luno's reply19 Apr 2021, 06:59
Official
Hi Riad
We're sincerely sorry to hear about your experience. Please know we love our customers and want to see you enjoy full use of our platform.
Going forward we'll need to take a closer look at exactly what's happened here ???? Have you been in contact with our Support team? If so please share your ticket number here. Otherwise, you can contact them directly below as follows:
https://www.luno.com/help/tickets/new
^AB
We're sincerely sorry to hear about your experience. Please know we love our customers and want to see you enjoy full use of our platform.
Going forward we'll need to take a closer look at exactly what's happened here ???? Have you been in contact with our Support team? If so please share your ticket number here. Otherwise, you can contact them directly below as follows:
https://www.luno.com/help/tickets/new
^AB