Smells like a **** to me

I have been an account holder with Luno since 2017. I have not been able to access my account since March this year and have contacted them with absolute no response!!

It seems that only when they are called out on a public forum do they respond, so this is my next attempt to try and get any form of response from them. It is absolutely unprofessional as a financial institution to have such a terrible track record of just plain bad communication, especially when it involves peoples money and selling the false dream of personal gain when investing with them.

I would not recommend anyone to open an account with Luno.