Slowest customer service.
I have not beed able to use my account for a year. Waiting for support to answer in 3 days and they are not happy with whatever i send them. Please close my acoount, this is ridiculous.
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Luno's replyOfficial
06 Dec 2024, 15:17Hi Tiens, I'm sorry to hear you are not completely satisfied with the service received. The safety and security of your account is of the utmost importance to us and thus we request documents that ensure this standard is upheld. Your requests have been received and is being reviewed at this time. ^EM
Luno's reply06 Dec 2024, 15:17
Official
Hi Tiens, I'm sorry to hear you are not completely satisfied with the service received. The safety and security of your account is of the utmost importance to us and thus we request documents that ensure this standard is upheld. Your requests have been received and is being reviewed at this time. ^EM