CK
Chirhley K

1 reviews | Active since Aug 2021

08 Sept 2021, 11:09

Service is bad

The service is very bad. I have asked them to unlock my account and is still waiting almos a week after.

0
Replies (3)
Luno
Luno's reply08 Sept 2021, 11:35
Official
Hi Chirhley,

Please note that your query has been escalated to the relevant team.

We appreciate your patience while we look into this for you. 

Thank you. 

^CT
CK
Chirhley K's update08 Sept 2021, 11:38
Reviewer Update
I've been patient for a week now and this a pathetic can't understand what's taking so long
Luno
Luno's reply08 Sept 2021, 22:11
Official
Hi Chirhley, 

I can confirm that a member of the Luno team has responded to your support ticket and advised that your account has now been unlocked. 

If you require any further assistance in regard to your Luno account you can respond directly to the email sent from us. 

^LP