P
Phakiso

1 reviews | Active since Dec 2021

24 Dec 2021, 05:29

Seens i deposited mo...

Seens i deposited money to luno facing only wrong people who said that they are from luno management and they ****med me

0
Replies (1)
Luno
Luno's reply24 Dec 2021, 11:55
Official
Hi Phakiso, 

We're sorry to hear about this. What you have shared above makes it sound as though you are being contacted by someone promising unrealistic returns. Always remember that Luno is not affiliated with any third-party organisations, traders, trading and/or investment schemes and will never encourage you to send funds to any scheme. Luno does not give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits or ask you to deposit large sums of money to withdraw your profits.
If you’ve sent funds from your Luno account to a third-party organisation, trading, or investment scheme, and you are concerned that you may be the victim of a ****, we strongly encourage you to report the relevant transactions made from your account. Please provide as much information as possible to give us a better understanding of what happened so that we can help you investigate further. 
Please share all the details of your experience with our support team directly by following our Help Centre link here: https://www.luno.com/help/report/new/40  If you'd like more information about account security and what ****s in the cryptocurrency space usually look like, please visit our Help Centre here: https://www.luno.com/help/categories/***
Thank you.