Hi Dahlia,
Thanks for your feedback.
It's important to note that Luno is not affiliated with any third-party organisations, traders, trading and/or investment schemes and will never encourage you to send funds to any scheme.
Unfortunately, there are many ****s in the cryptocurrency industry that will promise huge or instant returns. Luno does not operate in this way at all since each customer is able to freely decide when and how much they would like to deposit. Please investigate thoroughly before making any payment.
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes:
https://www.luno.com/help/articles/***https://www.luno.com/help/articles/***If you have any questions or concerns, feel free to contact us at
https://www.luno.com/help/en/tickets/new?category_id=30We'll gladly further assist you.
^CP