LO
Lindiwe O

1 reviews | Active since Dec 2009

21 Dec 2021, 10:01

******** and *************

My sister paid more than 15k towards this and everytime they send me an email advising that my money will be paid back with in 48 hours, after 48 hours they keep asking for more money.

This was done via Binary I was dealing with Steve Smith and Thando Maseko

All im asking is for my money that I put in be paid back

0
Replies (1)
Luno
Luno's reply21 Dec 2021, 16:03
Official
Hi Lindiwe, 

What you have shared above makes it sound as though your sister is in contact with people promising unrealistic returns. Always remember that Luno is not affiliated with any third-party organisations, traders, trading and/or investment schemes and will never encourage you to send funds to any scheme. Luno does not give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits or ask you to deposit large sums of money to withdraw your profits.
If you’re sister sent funds from her Luno account to a third-party organisation, trading, or investment scheme, and she is concerned that she may be the victim of a ****, we strongly encourage her to report the relevant transactions made from her account. Please provide as much information as possible to give us a better understanding of what happened so that we can help her investigate further. 
She can please share all the details of her experience with our support team directly by following our Help Centre link here: https://www.luno.com/help/report/new/40  If you'd like more information about account security and what ****s in the cryptocurrency space usually look like, please visit our Help Centre here: https://www.luno.com/help/categories/***
Thank you.