zN
zanele N
1 reviews | Active since Apr 2017
23 Sept 2020, 15:46
****med
I sent a complain weeks ago they promised to get back to me till today nothing concerning my issue
Helpful (0)
Replies (1)0
Replies (1)
Luno's replyOfficial
14 Dec 2020, 11:26Hi Zanele,
We’re really sorry to hear that this happened to you.
It’s important to remember that Luno does not offer financial or investment advice, nor do we manage the trades on our customers’ account. For example, we will never instruct you to send any cryptocurrency payments out of your Luno account to another wallet address.
Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
You can learn more about this in our Help Centre: https://www.luno.com/help/en/articles/***
If you’ve already reported this to us and you’re waiting for a response, we’ll be in touch as soon as possible.
If you haven’t reported this to us yet, you can do so here: https://www.luno.com/help/en/report
^TH
We’re really sorry to hear that this happened to you.
It’s important to remember that Luno does not offer financial or investment advice, nor do we manage the trades on our customers’ account. For example, we will never instruct you to send any cryptocurrency payments out of your Luno account to another wallet address.
Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
You can learn more about this in our Help Centre: https://www.luno.com/help/en/articles/***
If you’ve already reported this to us and you’re waiting for a response, we’ll be in touch as soon as possible.
If you haven’t reported this to us yet, you can do so here: https://www.luno.com/help/en/report
^TH
Luno's reply14 Dec 2020, 11:26
Official
Hi Zanele,
We’re really sorry to hear that this happened to you.
It’s important to remember that Luno does not offer financial or investment advice, nor do we manage the trades on our customers’ account. For example, we will never instruct you to send any cryptocurrency payments out of your Luno account to another wallet address.
Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
You can learn more about this in our Help Centre: https://www.luno.com/help/en/articles/***
If you’ve already reported this to us and you’re waiting for a response, we’ll be in touch as soon as possible.
If you haven’t reported this to us yet, you can do so here: https://www.luno.com/help/en/report
^TH
We’re really sorry to hear that this happened to you.
It’s important to remember that Luno does not offer financial or investment advice, nor do we manage the trades on our customers’ account. For example, we will never instruct you to send any cryptocurrency payments out of your Luno account to another wallet address.
Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
You can learn more about this in our Help Centre: https://www.luno.com/help/en/articles/***
If you’ve already reported this to us and you’re waiting for a response, we’ll be in touch as soon as possible.
If you haven’t reported this to us yet, you can do so here: https://www.luno.com/help/en/report
^TH