LM
Linda M
1 reviews | Active since Oct 2013
30 Aug 2021, 11:58
****MED BY LUNO
I was ****med by Luno. I received funds to my account and they immediately blocked it after that. I was told to submit verification documents which I did. Was told everything will be resolved within 48 hours. Now it’s been 10 day
Every time I contact them they keep on telling me the same thing that I should wait 24 to 48 hours.
Because when you use this platform, depositing money is hustle free and they will send you from pillar to post when you withdraw your money
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Replies (1)
Luno's replyOfficial
30 Aug 2021, 12:04Hi Linda,
We are sorry to hear that this has been your experience. In order to help you, we will need your ticket reference number (only this number please, sharing any other details publicly is a security risk and we want to keep you safe)
Once you provide us with your query number we can follow up for you and solve this.
We look forward to hearing back from you.
^SR
We are sorry to hear that this has been your experience. In order to help you, we will need your ticket reference number (only this number please, sharing any other details publicly is a security risk and we want to keep you safe)
Once you provide us with your query number we can follow up for you and solve this.
We look forward to hearing back from you.
^SR
Luno's reply30 Aug 2021, 12:04
Official
Hi Linda,
We are sorry to hear that this has been your experience. In order to help you, we will need your ticket reference number (only this number please, sharing any other details publicly is a security risk and we want to keep you safe)
Once you provide us with your query number we can follow up for you and solve this.
We look forward to hearing back from you.
^SR
We are sorry to hear that this has been your experience. In order to help you, we will need your ticket reference number (only this number please, sharing any other details publicly is a security risk and we want to keep you safe)
Once you provide us with your query number we can follow up for you and solve this.
We look forward to hearing back from you.
^SR