NT
Nils T

1 reviews | Active since Jul 2021

07 Jul 2021, 19:25

**** SITE! DONT TRUST!

Been trying to withdraw my money for days now without success. The site tells me I need to deposit money from my other bank account before I can withdraw my balance from Luno. I did just that and the deposit has been registered. Still when I try to withdraw my money it gives me the same message again - that I need to deposit more money. They simply wont let you withdraw your money from your Luno wallet.

0
Replies (1)
Luno
Luno's reply08 Jul 2021, 11:36
Official
Hi Nils,

We are sorry to hear about your experience. It sounds like this may have been a ********** operation not related to Luno. We do not recommend taking advice from third parties, especially representatives who promise unrealistic returns. Please investigate thoroughly before making any payment.
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes: 
https://www.luno.com/help/articles/***
Please get in touch with our support team in order for us to take a closer look into this.

You can reach out to us here:
https://www.luno.com/help/en/tickets/new?category_id=30
^SR