CM
Chwayita M

1 reviews | Active since Feb 2021

01 Feb 2021, 13:01

**** **** **** FULL OF LIES

Luno is a **** or what? I made my first deposit of R2000 with luno on the 7th of December 2021 being assisted by Amanda Bill. They emailed be back with this.

Your deposit of R2000 Has generated a total profits of R15000, and has bonus attached with it in the new year and Christmas season.

Congratulations, you have received a crystal bonus of R40,000. Due to the Christmas festival.

You have been charged R4,500 for Cost of transfer (cot) Present trade summary Profit received : R15,000 Bonus received : R40,000 Accumulated total profits: R55,000

I MADE A DEPOSIT OF 2500 AS THEY ASKED THEY REPLY :We wish to inform you that, we have tried to transfer your profit to your luno, but noticed that the money is still being pending. and it revised back to the platform account. Please be patient we are working towards to know if it is a software problem in our systems or your luno trading account. so we can rectify the issue quickly.

Transfer statue, You will be notified within the next 1 to 2 working days

I PATIENTLY WAIT FOR 2 WORKING DAYS THEY CAME UP WITH THE NEW STORY : We have successfully rectified the issue behind the pending Transfer of your profit to your luno account. it is due to the level of your luno account that is the main reason. due to the amount of your profits and the level of your luno account. Your luno account is in level 1 it needs an upgrade to level 2. We acknowledge your patience and enfold, we will attach a bonus of R4,500 to your profit again. NOTE :You have to make a upgrade deposit of R2,500 to upgrade your luno account. I STASTED TO SUSPECT A LOT OF THINGS BUT I END UP MAKING A DEPOSIT OF R2500. THEY REPLY that they received the deposit i must wait 2-3 working day

TODAY I AM SUPPOSED TO RECIEVE MY PROFITS INSTED I RECIEVED ANOTHER SHOCKING STORY : You have to pay a agent fee of R1500, to Amanda Bill for guiding you through the process of trading. This Is a new policy in the platform.

Regarding to this is for her afford for guiding you through the process of trading in the platform successfully. WHEN I ASKED AMANDA BILL ABOUT THIS BECOUSE I DONT HAVE THAT KIND OF A MONEY NOW I WANT MY MONEY FROM THEM: She says maybe its a new thing she will try to contact them .I must make a deposit of what ever i have so that they can see that i made a deposit.

HOW CAN THE EXPECT SOMEONE TO MAKE 4 DEPOSITS WITH OUT ANY PROFIT RECIEVED .

NO THIS IS NOT ON LUNO IS A BIG ****

0
Replies (2)
Luno
Luno's reply01 Feb 2021, 14:07
Official
We're sorry to hear that this happened to you.

It sounds like you’ve sent funds from your Luno account to a third-party organisation, trading or investment scheme. Luno is not affiliated with any such organisation or scheme and will never encourage you to send funds to any scheme.
  
If you are concerned that you may be the victim of a ****, we strongly encourage you to report the relevant transactions made from your account. To do so, please follow this link and ensure that you provide as much information as possible to give us a better understanding of what happened: https://www.luno.com/help/report 

^TH
CM
Chwayita M's update01 Feb 2021, 15:17
Reviewer Update
This reply is concerning their business integrity is pathetic. All the deposit were received and reflected on the luno wallet app. once the money is on the platform account you will get stories and promises that demands more money . They always come with new stories. instead of processing your profit .