NT
Nurayn T

1 reviews | Active since May 2021

20 May 2021, 14:45

Problem with Funds Withdrawal

I have issue withdrawing money from my Luno wallet to my personal account. Anytime I try to withdraw, i receive an email which says that the bank account linked to my luno profile belong to someone else.

This is not correct as the account linked to my profile is my personal account.

This is becoming frustrating. it is easy to deposit money and difficult to withdraw

0
Replies (2)
Luno
Luno's reply20 May 2021, 15:25
Official
Hi Nurayn, 

Apologies for the frustration this has caused you. 

I can confirm that you have created a support ticket and that a member of the Luno team has responded to your ticket. 

Please check your emails and respond with the required information. 

^LP 
NT
Nurayn T's update20 May 2021, 17:08
Reviewer Update
Thank you for the prompt response... i have forwarded all the requested details and documents... looking forward to your follow up response