KE
Kobus E
1 reviews | Active since Dec 2019
16 Feb 2021, 09:02
Potential money lost
I need your urgent help please!! My Lune account had several thousands of rands in it and it is now empty when I log in. I send several requests to Luno - nobody even comes back to me. They also do not have a number that I can phone
Helpful (0)
Replies (2)0
Replies (2)
Luno's replyOfficial
16 Feb 2021, 10:49Hi Kobus,
We're sorry about the delay in responding to your report.
We have faced inundated contact volumes which is why it has taken longer than usual to respond to you. Our Support team has been notified and we will be responding to you as soon as possible.
^GL
We're sorry about the delay in responding to your report.
We have faced inundated contact volumes which is why it has taken longer than usual to respond to you. Our Support team has been notified and we will be responding to you as soon as possible.
^GL
Best regards,
Luno's reply16 Feb 2021, 10:49
Official
Hi Kobus,
We're sorry about the delay in responding to your report.
We have faced inundated contact volumes which is why it has taken longer than usual to respond to you. Our Support team has been notified and we will be responding to you as soon as possible.
^GL
We're sorry about the delay in responding to your report.
We have faced inundated contact volumes which is why it has taken longer than usual to respond to you. Our Support team has been notified and we will be responding to you as soon as possible.
^GL
Best regards,
KE
Kobus E's updateReviewer Update
16 Feb 2021, 17:59I received this same reply for days now - and then nothing thereafter. My next mail will be to the Financial Services board. I need assistance now. Please call me on ***
KE
Kobus E's update16 Feb 2021, 17:59
Reviewer Update
I received this same reply for days now - and then nothing thereafter. My next mail will be to the Financial Services board. I need assistance now. Please call me on ***