dK
derek K
1 reviews | Active since Dec 2012
30 Nov 2021, 09:39
Poor service Luno!!
Very disappointed in Luno's customer service!. Firstly they block my account. To get it unblocked, they ask for a selfie pic with my ID. I emailed it to them the same day and ask for confirmation of receipt, and to please contact me asap, as i want to sell my litherium. Two days now, and i have not heard from Luno???!!! Poor customer service!
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Luno's replyOfficial
30 Nov 2021, 09:47Hi Derek,
We are sorry to hear about your experience.
I can confirm that a member of the Luno team is currently investigating your support ticket and will reach out to you shortly.
Let us know if you need further assistance. We will be happy to help you.
^SR
We are sorry to hear about your experience.
I can confirm that a member of the Luno team is currently investigating your support ticket and will reach out to you shortly.
Let us know if you need further assistance. We will be happy to help you.
^SR
Luno's reply30 Nov 2021, 09:47
Official
Hi Derek,
We are sorry to hear about your experience.
I can confirm that a member of the Luno team is currently investigating your support ticket and will reach out to you shortly.
Let us know if you need further assistance. We will be happy to help you.
^SR
We are sorry to hear about your experience.
I can confirm that a member of the Luno team is currently investigating your support ticket and will reach out to you shortly.
Let us know if you need further assistance. We will be happy to help you.
^SR