Poor service from Luno

Luno

Paul 1 review ZA Rated 1 out of 5 stars Updated 2 minutes ago Luno Useless at assisting with return call verification After following the prcesses by Luno I finally get access back into my account by installing 2FA. Now that I am into the account I am not able to trade as they need to do a telephonic verification. 1 week later and there is still no communication besides the same generated email being received daily after my complaint of not receiving the calls. This is totally unacceptable and I do believe that this is nothing more than a delay tactic. Does anyone have advice on how to speed this up on on how to to take constructive action. Reference numbers