nM
ndumiso M
1 reviews | Active since Nov 2013
19 Apr 2021, 13:22
Pathetic Luno
Please assist me Luno is not allowing me to do transactions and I want to withdraw since Friday the 16 April 2021 and their support is not responding.
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Replies (1)
Luno's replyOfficial
20 Apr 2021, 07:38Hi Ndumiso,
We’re so sorry to hear that you’ve had a bad experience with us.
We’ll respond to your support query as soon as possible. This sometimes takes us longer than we’d like, especially when we receive higher numbers of contacts than usual.
We know that it’s very frustrating to have to wait a long time to hear from us, so we’re always taking active steps to improve our response times.
We really appreciate your feedback and hope to earn back your trust soon.
^AB
We’re so sorry to hear that you’ve had a bad experience with us.
We’ll respond to your support query as soon as possible. This sometimes takes us longer than we’d like, especially when we receive higher numbers of contacts than usual.
We know that it’s very frustrating to have to wait a long time to hear from us, so we’re always taking active steps to improve our response times.
We really appreciate your feedback and hope to earn back your trust soon.
^AB
Best regards,
Luno's reply20 Apr 2021, 07:38
Official
Hi Ndumiso,
We’re so sorry to hear that you’ve had a bad experience with us.
We’ll respond to your support query as soon as possible. This sometimes takes us longer than we’d like, especially when we receive higher numbers of contacts than usual.
We know that it’s very frustrating to have to wait a long time to hear from us, so we’re always taking active steps to improve our response times.
We really appreciate your feedback and hope to earn back your trust soon.
^AB
We’re so sorry to hear that you’ve had a bad experience with us.
We’ll respond to your support query as soon as possible. This sometimes takes us longer than we’d like, especially when we receive higher numbers of contacts than usual.
We know that it’s very frustrating to have to wait a long time to hear from us, so we’re always taking active steps to improve our response times.
We really appreciate your feedback and hope to earn back your trust soon.
^AB
Best regards,