NB
Noma B
1 reviews | Active since Dec 2021
30 Apr 2022, 09:51
Non existent support.
Hi My Luno account was locked up & I followed all protocol to reset my account.
I has been a month and support desk hides behind an email.
Helpful (0)
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Replies (1)
Luno's replyOfficial
02 May 2022, 07:16Hi Noma,
Thanks for informing us about your locked account.
We have located an account that is not locked linked to your mobile number. If you have another Luno account linked to a different email address, kindly reach out to us at https://www.luno.com/help/en/tickets/new?category_id=30.
In the event that you have already contacted us, please know that we are experiencing a high query volume and we will get back to you shortly.
Thanks for your patience and understanding.
^ UG
Thanks for informing us about your locked account.
We have located an account that is not locked linked to your mobile number. If you have another Luno account linked to a different email address, kindly reach out to us at https://www.luno.com/help/en/tickets/new?category_id=30.
In the event that you have already contacted us, please know that we are experiencing a high query volume and we will get back to you shortly.
Thanks for your patience and understanding.
^ UG
Luno's reply02 May 2022, 07:16
Official
Hi Noma,
Thanks for informing us about your locked account.
We have located an account that is not locked linked to your mobile number. If you have another Luno account linked to a different email address, kindly reach out to us at https://www.luno.com/help/en/tickets/new?category_id=30.
In the event that you have already contacted us, please know that we are experiencing a high query volume and we will get back to you shortly.
Thanks for your patience and understanding.
^ UG
Thanks for informing us about your locked account.
We have located an account that is not locked linked to your mobile number. If you have another Luno account linked to a different email address, kindly reach out to us at https://www.luno.com/help/en/tickets/new?category_id=30.
In the event that you have already contacted us, please know that we are experiencing a high query volume and we will get back to you shortly.
Thanks for your patience and understanding.
^ UG